Table of contents
Domain
Account credentials for domain name registration and/or web hosting services purchased by CapriTech Global Services on behalf of the Client will be provided upon full payment by the Client of the payment agreed at the approval stage project. Customers are fully responsible for renewing their domain names once the renewal period is reached. However, CapriTech Global Services reserves the right to issue reminders to customers within 14 days of the renewal date. Domain name renewals and registration payments must be made in advance. CapriTech Global Services will not be responsible for any business loss incurred by the customer due to an expired domain. Datagrid offers domain plans in collaboration with third-party providers. Subject to any changes to the third party supplier's terms and conditions, CapriTech Global Services is not responsible for any costs incurred as a result of payment discrepancies stated earlier in the contract. copper.
Hosting
Hosting is provided on an annual basis and customers must pay in advance for the entire year. Any loss of files, data and emails due to the expiration of the hosting service due to the Client's inability to pay for the renewal of the hosting service, CapriTech Global Services is not responsible for. Hosting is done on shared and non-shared servers through third-party providers. CapriTech Global Services strongly recommends creating strong passwords for internal and external access; Firewalls are configured to restrict access from outside and ensure that protection is enabled in all systems on the network to protect the network from any virus, malware attacks. harm, hacking and in the event of such events. Cancellation/deactivation of hosting services may result in loss of files, emails and data without the host notifying the customer for which CapriTech Global Services cannot be held responsible nor for any ineffectiveness. performance as well as financial losses arising from its operations. function.
Website Development
Websites developed by CapriTech Global Services are tested on multiple browsers and their latest updated versions. Any browser upgrade after development, CapriTech Global Services is not responsible for any incompatibility issues caused by such browser. CapriTech Global Services does not support Microsoft Internet Explorer, regardless of version. Any API integrated by the client after development on the website results in functional issues, CapriTech Global Services cannot be responsible for the same. Website responsiveness is tested by CapriTech Global Services on Android and iOS devices such as (Tabs, Ipads and iPhones). If the client requires testing the website on any other device, the client must specify this at an early stage of development. .
SEO
CapriTech Global Services provides statistics based on historical data and metrics provided by the search engine provider and is not responsible for changes in impressions and/or cost per click due to Search engine providers change. The Client agrees to indemnify CapriTech Global Services for changes made by the search engine provider that are outside the scope of the work. Search engines will occasionally remove site listings for no apparent or unknown reason (e.g., changes to ranking algorithms, etc.), and listings for those sites may appear without CapriTech Global Services sending any information. In such cases, if the listing does not reappear, CapriTech Global Services will need to resubmit the site listing based on the search engine's policy at the time of resubmission. This policy may be modified from the terms and conditions originally agreed upon. In some cases, it can take search engines up to 4-6 months to index and rank the most submitted articles. In specified cases, the customer agrees not to hold CapriTech Global Services responsible for any delays caused.
SEM
Customer agrees to provide access to Google Webmasters and also understands that CapriTech Global Services has no control over the data provided to the search engine provider. CapriTech Global Services does not guarantee any sales, impressions, clicks or reach. He confirms that he is only a facilitator of these services and is not responsible for any change in their possible results.
SMO
The customer agrees to provide login details and information such as content, images, logos, etc. to prepare publications and publish them effectively. The Customer agrees to hold CapriTech Global Services harmless from any delay caused by the negligence on the part of the Customer/its designated contact in providing the same services. for CapriTech Global Services. Client must provide creative approval for profile page creation within one week of CapriTech Global Services submitting the advertisement. If the customer fails to do this, it may cause delays in profile creation and therefore lead to profile page adjustments. mandatory social media management, any extension requested by the client will result in additional fees charged to the client by CapriTech Global Services .
SMM
The Client undertakes to provide CapriTech Global Services with the right to administer incentives and manage monthly costs based on a media outlet's return on investment (LinkedIn, Facebook, Twitter, etc.). Customer agrees to understand that the metrics, sales conversion data and ROI tracking that CapriTech Global Services provides to Customer are based on industry standards and social media pricing and terms and conditions. Association at any time and can change flexibly due to the nature of business activities. Customer agrees to indemnify CapriTech Global Services for any financial difference caused by a change in the terms and conditions and proposed social media CPC and CPS and agrees that CapriTech Global Services reserves the right to invoice Customer based on such differences caused. on the initially agreed upon cost per click or ROI.
Outbound campaigns
All campaign packages sent are void if not used within the validity period, CapriTech Global Services accepts no responsibility. However, CapriTech Global Services will send customers a reminder 14 days before the deadline and it is the customer's responsibility to handle it. The Client agrees that CapriTech Global Services uses the staged data but does not guarantee the results of the campaign connection conversion and indemnifies CapriTech Global Services against any claims against them. For email campaigns, Client understands and agrees that CapriTech Global Services is not responsible for open rates and provides data based on industry standards and historical data and cannot be relied upon as such. responsibility.
General Terms & Conditions
CapriTech Global Services agrees that for any errors made by the CapriTech team that result in financial loss, they may be held liable for up to 50% of the total project cost for any errors reported by the customer. unless proven otherwise by CapriTech Global Services. Both parties agree that for any loss arising due to events such as force majeure, natural disasters, fire, etc., neither party will be held liable. Customer agrees that any late payments may be subject to a penalty of 10% of the total invoice amount per billing cycle.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound and abide by these linking terms and conditions.