Privacy Policy

1. Introduction

CapriTech Global Services Private Limited (CIN: U74999MH2017PTC294753), referred to as "we," "our," or "us," is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.

We are an IT services company providing enterprise solutions including software development, cloud services, data analytics, and digital transformation services to clients globally.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and company name
• Job title and professional information
• Billing and payment information
• Communication preferences
• Information provided in contact forms, surveys, or correspondence

2.2 Technical Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Business Information

In the course of providing IT services, we may have access to client business data, systems, and infrastructure as necessary to deliver contracted services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our IT services
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Sending marketing communications (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights
• Detecting and preventing fraud or security incidents

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services (cloud hosting, payment processing, analytics)
• Business Partners: Technology partners and subcontractors involved in project delivery
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure data centers with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection
• ISO 27001 compliant security practices

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is retained according to contractual terms and applicable regulations.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@ctgs.in

8. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

9. International Data Transfers

As a global IT services company operating in India, USA, UAE, and New Zealand, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: